How to Return your Browning Firearm or Outdoor Product for Service.

Firearms Service or Repairs

If your firearm should require service or repairs, we suggest you first contact a local recommended Browning Authorized Service Center. Otherwise, you may send your firearm directly to our own Service Department by following the instructions below. For technical questions about your firearm or service call our Service Department.

All quoted repairs declined by the incoming shipping party or gun owner will be assessed a fee of $30.00 to cover the cost of quote/repair evaluation and return shipping.

Browning Service Department
3005 Arnold-Tenbrook Road
Arnold, Missouri 63010-4728

Canadian customers call or write:
Browning Canada Sports Ltd./Ltee
5583 Chemin St-François
St-Laurent, Quebec H4S 1W6

Service Return Form

When returning your Firearm or Outdoor Product for servicing, you must do the following:

  1. Use the Service Return Form (download a PDF copy from this page).
  2. Refer to the obsolete parts and service list to ensure that your firearm is still being serviced by Browning's Service Department.
  3. Be sure your gun is completely unloaded.
  4. Package the product securely in a cardboard container.
  5. Enclose a letter with your firearm or outdoor product that clearly describes the trouble experienced and the repairs or alterations desired.
  6. Never return ammunition with your firearm. It is against postal and most commercial regulations.
  7. If you are sending your firearm in for service for "feeding issues" or anything that might be magazine related we require the magazines be sent with your firearm.